Customer Service Officer - Job role description
Customer Service and Operations : Responsible for timely processing of bank transactions like
Compliance Compliance to the bank's rules - internal guidelines, processes and procedures Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis Protecting bank's property as per safety norms and ensuring ethical conduct in ordinary course of business
Customer Service and Operations : Responsible for timely processing of bank transactions like
- Funds transfer
- Cheques
- Opening of accounts
- Reconciliation of office accounts
- Ensuring timely resolution of customer queries and improving customer service levels.
Compliance Compliance to the bank's rules - internal guidelines, processes and procedures Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis Protecting bank's property as per safety norms and ensuring ethical conduct in ordinary course of business
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